FAQ

Frequently Asked Questions

Do you offer free shipping?

Free standard shipping is included for eligible deliveries within the contiguous United States. Oversized items, special-handling shipments, remote destinations, Alaska, Hawaii, U.S. territories, or exceptional circumstances may have different shipping terms when disclosed before purchase.

How long does delivery take?

Delivery timing varies by product, inventory location, destination, carrier performance, weather, and peak periods. We route orders from the best available fulfillment location whenever possible to help shorten transit time. Learn more on our How We Deliver page.

How can I track my order?

Once your order ships, tracking information will be available through your customer account and order details. You can also use the Track Order link in our Support menu.

Can I change or cancel an order?

Please contact us as soon as possible. We will try to accommodate changes before fulfillment begins, but changes or cancellations may not be possible once an order is processing or has shipped.

What is your return policy?

Please review our Shipping & Returns page for current return eligibility, instructions, and applicable conditions.

How do I make sure an automotive part fits my vehicle?

Before ordering an automotive part, verify your vehicle year, make, model, trim, body style, original equipment configuration, and part number where applicable. If you are unsure, contact us before placing your order.

What should I do if an item arrives damaged or incorrect?

Please contact us promptly with your order details and clear photos of the item and packaging. Our support team will review the issue and assist according to the applicable store policy.